ETIQUETTE (Copy)

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Spa Etiquette & FAQs

 
 

Here you will find everything you need to know before your visit

  • Before you arrive

    We recommend arriving 15 minutes before your experience begins so you can check in calmly and get ready to enjoy the spa from the very first moment.

  • What you need to bring

    You only need to bring your swimsuit. We take care of the rest: towels, robes, flip‑flops, personal hygiene amenities, shampoo, conditioner, and a hairdryer.

  • During the experience

    Wearing a swimsuit is mandatory in all facilities.

    You may move freely between the different areas of the spa circuit at your own pace. If you have booked a massage or ritual, our team will guide you and let you know when it is time to begin your treatment.

  • Lockers and personal belongings

    We provide private lockers with personal codes for all guests. We recommend storing your belongings for the entire duration of your visit.

  • Duration of the experience

    The duration will depend on the treatment or ritual you have booked.

    We kindly ask that you maintain an atmosphere of silence, respect, and privacy so all guests can fully enjoy their moment.

    We reserve the right of admission and the right to interrupt the service in case of non‑compliance with the spa’s rules of coexistence and respect.

I am pregnant, can I enjoy an OASIS Wellness & Spa experience?

Unfortunately, you will not be able to enjoy any OASIS Wellness & Spa Experience. Due to the specific nature of our treatments, we are unable to offer any of our treatments, rituals, or spa circuit to pregnant women. Additionally, we do not offer any prenatal services at this time.

We appreciate your understanding and hope to welcome you in the future after your pregnancy so you can enjoy a restorative Experience.